Don’t Blame Your Customers

Yesterday, I wandered into a national chain pharmacy to buy some NyQuil. When I [finally] got to the register, the price showed up $2.50 more than I expected based on the shelf price. Turns out someone put it in the wrong place on the shelf and the girl behind the...

Starbucks and the Death of Seasons

Today I enjoyed my first Pumpkin Spice latte of the fall season. It was as tasty as I remember, and I’m still nicely wired from its grande-ness of hot milk. The Starbucks on 50th and Lexington was featuring it as a flavour of the day, although I had the idea...

8 Random Things About Me

In the spirit of chain letters, and those chain emails that were all the rage on AOL back in 1996, I’ve been poked by Susan at BrandCurve to write a post, and splurt 8 random factoids about me. 1. I have frequent dreams that I am Harry Potter. 2. I hate buying...